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Delivery Terms & Conditions

Estimated Delivery

All delivery dates provided at checkout are estimated timelines based on information from our shipping and logistics partners. UpChamp will always make every reasonable effort to ship your order on time, however certain situations may affect delivery, including severe weather, carrier delays, strikes, customs processes, high-volume seasons, limited stock availability, or unexpected operational challenges.

  • Incorrect or incomplete shipping or payment information may also affect your delivery time.
  • UpChamp is not responsible for any loss, inconvenience, or damage caused by delays outside our control.
  • If we anticipate a delay in dispatching your order, we will contact you using the email address provided at checkout.

Shipping Restrictions

  • Delivery is currently available only within the UK.
  • Orders going to Scotland addresses, and certain remote ZIP codes may require additional time.
  • We do not ship locations outside the Uk at this time.
  • Items marked as pre-order or back-order may require extended processing or delivery times.
  • If the carrier attempts delivery on or before the estimated date, the delivery timeline is considered met. Please ensure someone is available to receive the package.

UpChamp reserves the right to update or modify these Delivery Terms at any time. All orders remain subject to our Terms of Service.

Return Policy

We want you to be satisfied with your purchase. If you are not happy with your product for any reason, you may return it within the allowable return period in accordance with UK consumer regulations.

UpChamp Returns are FREE – No shipping charges.

First time customers who wish to return and recieve a full refund for your entire order including membership charges if any.

FREE Shipping

Estimated delivery in 3-7 business days.

We ship most orders by the next business day and you can expect delivery of this item in 3-7 business days.

Delivery dates are estimates only and are based on information provided by our shipping partners. Delivery times may vary depending on your location, the weather and other related factors.