Last updated: December 16, 2025
This Cookie Policy explains how UpChamp Ltd (“UpChamp”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our websites, use our mobile application, or interact with our online services (collectively, the “Services”).
This Cookie Policy should be read together with our Privacy Policy, which explains how we process personal data more broadly.
1. WHAT ARE COOKIES?
Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website or use an online service. Cookies allow websites and apps to:
- Remember your preferences
- Improve performance and security
- Understand how users interact with services
- Provide functionality such as login and language selection
Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period).
2. TYPES OF COOKIES WE USE
We use the following categories of cookies and similar technologies:
2.1 Strictly Necessary Cookies
These cookies are essential for the Services to function properly and cannot be switched off in our systems.
They are used to:
- Enable secure login
- Maintain sessions
- Prevent fraudulent activity
- Ensure site security and stability
- Remember cookie consent choices
Legal basis: Legitimate interest / contractual necessity
Consent required: No
2.2 Functional Cookies
These cookies allow the Services to remember choices you make and provide enhanced functionality.
They help us:
- Remember language or region preferences
- Save user settings
- Improve usability and personalisation
Legal basis: Consent
Consent required: Yes
2.3 Analytics & Performance Cookies
These cookies help us understand how visitors use our Services so we can improve performance and user experience.
They collect information such as:
- Pages visited
- Time spent on pages
- App feature usage
- Error reports and performance metrics
All analytics data is:
- Aggregated
- Pseudonymised where possible
- Not used to directly identify you
Legal basis: Consent
Consent required: Yes
2.4 Marketing & Advertising Cookies (Limited Use)
Where permitted by law, these cookies may be used to:
- Measure effectiveness of campaigns
- Limit the number of times you see an ad
- Understand engagement with promotions
⚠️ Important:
- We do not use targeted or behavioural advertising cookies on services directed to children.
- We do not sell personal data.
- Marketing cookies are used only where lawful and with consent.
Legal basis: Consent
Consent required: Yes
3. COOKIES IN MOBILE APPLICATIONS
Our mobile application may use technologies similar to cookies, such as:
- SDKs
- App identifiers
- Local storage
- These technologies are used to:
- Enable app functionality
- Analyse app performance
- Improve stability and security
- Camera-based training analysis is processed locally on your device.
Video footage is not stored or transmitted to our servers.
4. THIRD-PARTY COOKIES
Some cookies are placed by trusted third parties that provide services on our behalf, such as:
- Analytics providers
- Cloud hosting services
- Security and fraud-prevention tools
These third parties may process information according to their own privacy policies. We ensure appropriate contractual safeguards are in place where required by law.
5. COOKIE CONSENT AND MANAGEMENT
5.1 Cookie Banner
When you first visit our website, you will see a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Manage cookie preferences by category
- Non-essential cookies are disabled by default until you provide consent.
5.2 Managing Cookies
You can manage or delete cookies at any time by:
- Adjusting your browser settings
- Updating your cookie preferences via our website
- Deleting stored cookies from your device
Please note: disabling certain cookies may affect functionality.
6. LEGAL BASIS FOR USING COOKIES
Under applicable data protection laws (UK GDPR, EU GDPR, UAE PDPL):
- Essential cookies are used based on legitimate interests
- All other cookies are used only with your explicit consent
- You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
7. DATA RETENTION
Cookies are retained for different periods depending on their purpose:
- Session cookies expire when you close your browser
- Persistent cookies remain for a defined period or until deleted
- We do not retain cookie data longer than necessary.
8. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in law, technology, or our practices.
Any updates will be posted on this page with a revised “Last updated” date.
9. CONTACT US
If you have any questions about our use of cookies, please contact us:
support@upchamp.com
UpChamp Ltd
18 Avoncliffe close
Rochdale, UK